TY - CPAPER AU - Hanife Rexhepi AU - Rose-Mharie Åhlfeldt AU - Åsa Cajander AU - Isto Huvila AB - Patients’ access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this paper is therefore to provide in-depth understanding of cancer patients’ attitudes and experiences of online medical records, as well as an increased understanding of the complexities of developing and launching eHealth services. The study result confirms that online access can help patients prepare for doctor visits and to understand their medical issues. In contrast to the fears of many physicians the study shows that online access to medical records did not generate substantial anxiety, concerns or increased phone calls to the hospital. BT - Proceedings of the 17th International Symposium on Health Information Management Research (ISHIMR 2015), 24-26 June 2015 CY - York LA - eng N2 - Patients’ access to their online medical records serves as one of the cornerstones in the efforts to increase patient engagement and improve healthcare outcomes. The aim of this paper is therefore to provide in-depth understanding of cancer patients’ attitudes and experiences of online medical records, as well as an increased understanding of the complexities of developing and launching eHealth services. The study result confirms that online access can help patients prepare for doctor visits and to understand their medical issues. In contrast to the fears of many physicians the study shows that online access to medical records did not generate substantial anxiety, concerns or increased phone calls to the hospital. PB - York St. John University and University of Sheffield PP - York PY - 2015 T2 - Proceedings of the 17th International Symposium on Health Information Management Research (ISHIMR 2015), 24-26 June 2015 TI - Cancer Patients' Attitudes and Experiences of Online Medical Records ER -