Information behaviour and practises research informing technology and service design

Publication Type:

Proceedings Article

Source:

Proceedings of the Association for Information Science and TechnologyProceedings of the Association for Information Science and TechnologyProceedings of the Association for Information Science and Technology, Volume 56, p.541 - 545 (2019)

ISBN:

2373-9231

URL:

https://doi.org/10.1002/pra2.86

Keywords:

development, information behaviour, information practises, information service design, systems design

Abstract:

A common critique is that insights from information behaviour and practises (IBP) research have difficulties to find their way to inform the design of new technologies, systems and services. There is a certain seed of truth of these statements but the situation is much more complex as are the requirements to improve the relevance of empirical observations of information activities for design and development. This panel enquires into how different approaches to IBP research can inform technology and service development in different ways, how to support interdisciplinary dialogue between IBP and systems and service design, and what novel insights from the state-of-the-art of IBP research can be drawn to support technology and service development.
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