Abstract
Eventual problems of knowledge transfer and sharing are usually dependent on a variety of factors. The troubles may be a consequence of a lack of trust, willingness to cooperate, difficulties in communication or a lack of a shared frame of reference. The last mentioned problem has been identified to be an especially prominent issue in the interface between expert and policy work. The findings of the present investigation on this precise issue suggests that a central source of difficulties may be a discrepancy of the critical concepts, which form the basis of the core knowledge, which is attempted to be shared. This study proposes the adoption of explicit concept management as a framework to manage and anticipate forthcoming changes of the central concepts, which are critical to the sharing of knowledge and the success of an organisation. The study is based on a qualitative empirical investigation conducted in Finland and in Sweden in the context of cultural heritage administration professionals.